By Jim Lewis, CEO Enhanced Retail Solutions LLC

Today we commemorate ERS’ 24^th year in business! It’s amazing how much has changed over that time. As we enter our 25^th year I am still as optimistic about the future as I was on day 1 (but more realistic). We’ve had many successes and bumps in the road, and I expect that will continue in the future. It’s a natural part of any business.

We are truly blessed with an incredible team and partners who all align to the same goal of ensuring our clients receive the best value, service and expertise in the industry. We’ve embraced AI but there’s some things it just can’t replace. Like experience, instinct and “feel” for product. But it’s made our tools even more powerful in the right places- summarizing, coding, finding opportunities, designing our 24th anniversary image, etc. Claude is literally part of our team. Any company can offer a reporting tool, the strength of ERS has always been the people, their experience and collaborative nature to help clients accomplish their goals.

We start each of our monthly newsletters with “ERS was founded to provide resources, education and solutions to retailers and suppliers.” still holds true. My favorite part of this job is talking to clients about their business and what their internal pain points are. It’s amazing how they can pay for multiple systems, but they just don’t answer the one key question they have. That’s the beauty of being able to customize. We can design tools that fit each customer, rather than try to fit a client into a system.

This year ERS will unveil even more powerful customized solutions including an innovative approach to Open to Buy, smarter forecasting tools and custom developed tools developed in collaboration with clients.

Manage open to buy by category, department, brand

Thank you to our team and partners both here in the US and abroad, our clients and others that have contributed to our success over the years. Your support and friendship is truly appreciated!